通过电子邮件进行客户支持是许多公司/服务面临的复杂任务之一。 不幸的是，我们也发现处理所有收到的邮件变得困难。
如果在支持聊天中我们总是在线的，那么通过电子邮件回复的延迟会很大。 此外，我们还总是需要在某些地方设置提醒：谁、什么时候以及回复、通知关于解决某些问题……总之，如果这种情况继续下去，我们肯定会陷入邮件例行公事中。
最近，我们完成了工单系统的集成，这不仅使我们可以加快电子邮件回复时间，还可以大幅提高服务质量。
现在，通过电子邮件联系我们时，您会立即收到我们收到您的消息并为其分配序列号的通知。 所有请求均分为“收件箱”、“处理中”和“已完成”，而且状态更改时您会立即收到通知。
短短几天内，我们就整理了所有收到的通信，并解放了宝贵的时间，这些时间我们乐于用于开发新功能。
如果您更方便通过电子邮件联系我们，请写信：我们非常乐意回答任何问题 support@postmypost.ru。
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